If your question was not answered here, please email us at firstname.lastname@example.org with your questions.
Q. Do you sell stamps?
A. We do not sell stamps. You may use the Postal Kiosk at the north end of the Student Union Building. You may also visit the United States Postal Service at 115 Cornell Dr SE or at 1135 Broadway Blvd NE.
Q. How do I find a Mail Stop Code?
A. You may use our MSC Search to lookup mail stop codes. Departmental "Address" is for vendor use only.
Q. Can I change my Mail Stop Code?
A. An employee's MSC is based on his or her primary department assignment. Currently, this cannot be changed. In the future, as Banner modules are implemented, an individual employee may be able to change his or her MSC.
Q. Can I have my mail forwarded to another address?
A. Because the University has a unique zip code, the USPS is unable to forward our mail. Please provide your new address to contacts who send you mail. Please also give your new address to the department you are leaving and have them forward any remaining mail they receive for you.
Q. Can I receive personal mail at work?
A. UNM Mailing Systems handles only mail that pertains to University business. Please have all personal mail delivered to your home address. In addition, we DO pick up stamped mail from your department.
You may also search for a USPS collections mailbox here: http://www.payphone-project.com/mailboxes/. For mailboxes close to UNM, search for Zip codes 87106 and 87102 (87131 does not return any results).
Q. Do you handle UPS, FedEx, Airborne Express or DHL packages?
A. UNM Mailing Systems deals mainly with the United States Postal Service and FedEx Express. Other vendors will deliver your package directly to the address indicated on the package. For a department's physical address, please use our MSC lookup site.
Q.How many pieces of mail are required for a Bulk Mailing?
A. 200 pieces or 50 lbs of mail is the minimum requirement for a Bulk Mailing. Please visit our Bulk Mail page for complete Bulk Mail requirements and instructions.
Q. What do you mean by "Sample Piece" for Bulk Mail?
A. The sample piece is an actual piece of mail that we keep for our records. It is not an empty envelope, it needs to contain exactly what you are mailing. It does not need an address on it because it will not be mailed out.
Q. How will I be billed for sending USPS mail?
A. All mail submitted to UNM Mailing Systems for processing must have a postal stickie attached. The number on the stickie is the PR number to which the charges will be billed. Your department will receive a monthly invoice for that PR, indicating all transactions for the month.
Q. How do I order more barcoded Postal Stickies?
A. You may order more Stickies via our online order form. You may also call the Business Office at 277-2484. Please have your PR number and Mail Stop Code available.
Q. How do I prepare my Outgoing Mail for pickup?
A. Campus Mail, Domestic Mail, International Mail and Bulk Mail must all be bundled separately. Place a Stickie on Domestic and International Mail. Place a Stickie on the sample piece of your Bulk Mailing (see our Bulk Mail page for complete Bulk Mail preparation instructions).
Q. Do I need a Stickie on every piece of mail?
A. Only one Stickie is needed for each bundle of mail. If you are mailing a box or package that cannot be bundled, place a Stickie on each solo box or package.
Q. When do I use a customs form? Which form do I use?
A. International mail weighing less than 1 pound does not require a customs form, unless it is International Priority mail which requires a customs form regardlSess of weight. International mail weighing between 1 pound and 4 pounds requires the green and white "PS Form 2976". International mail weighing over 4 pounds requires the larger white "PS Form 2976-A". Please fill out the forms completely and attach to your package.
Q. Will my mail be processed on the same day it is picked up?
A. All Outgoing Mail, with the exception of Bulk Mail, will be processed and picked up by the USPS on the same day it is picked up from our regularly scheduled routes. Any mail brought to our facility must arrive before 3:00 pm for guaranteed same day processing. Bulk Mail will be processed within 3 business days of receipt.
Q. What if I need a "special pickup" out side of my scheduled route time?
A. No problem! Just give us a call at 277-4124 and let us know what you have for pickup and where it is located. We will also ask for additional information such as your PR# and how to contact you. There is NO FEE for special pickups!
Q. What is the latest time I can bring my mail to Mailing Systems for same day processing and delivery to USPS?
A. Any mail brought to our facility must arrive before 3:00 pm for guaranteed same day processing, with the exception of Bulk Mail which will be processed within 3 business days of receipt.
Q. Are you open on weekends or Holidays?
A. We are closed for business on weekends and all University observed holidays. We hold abbreviated pick up hours during Winter Break. University departments will receive notice of these hours in memo form about one month before Winter Break begins.